bouncingball88 Privacy Policy — How Your Personal Information Is Handled

1. Information We Collect

When you register an account on bouncingball88, we collect the personal details you provide directly, including your full name, date of birth, contact number, email address, and preferred payment information. We also collect information generated through your use of the platform, such as login records, betting activity, game session data, and transaction history. Technical information — including your device type, operating system, browser version, and IP address — is automatically recorded each time you access the platform. This technical data helps us identify and resolve issues that may affect your experience, particularly on mobile devices which are the primary way most Filipino members access the platform. We do not collect sensitive personal information beyond what is necessary to verify your identity, process your transactions, and comply with applicable legal and regulatory requirements. All information collected is used strictly for the purposes described in this Privacy Policy.

2. How We Use Your Information

The information we collect is used to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity when required, and ensure that your account activity complies with our Terms and Conditions. We also use your information to send you relevant account notifications — such as deposit confirmations, withdrawal updates, and important policy changes — and to make available promotional offers through the Latest Promotions section where you have indicated a preference to receive them. Platform usage data helps our team identify which features are most useful to Filipino members and where improvements can be made to the mobile browsing experience. We do not use your personal information to make fully automated decisions that have a significant legal or similar effect on you without appropriate human review. We do not sell, rent, or trade your personal information to any third party for their independent marketing purposes.

3. When Information May Be Shared

bouncingball88 does not share your personal information with third parties except in the limited circumstances described here. We may share information with payment processing providers who handle transactions on your account, but only to the extent necessary to complete the relevant transaction securely. We may also disclose information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so — for example, in connection with an investigation into fraud, money laundering, or other criminal activity. Our third-party service providers who assist us with platform operations — such as identity verification and fraud prevention — are contractually bound to handle your information only as directed by bouncingball88 and in accordance with applicable data protection standards. We do not share your gaming activity or financial data with other players or members of the public.

4. How We Keep Your Data Secure

We implement technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. These measures include encrypted data transmission, access controls that limit who within our team can view sensitive account information, and regular security reviews of the systems that store and process member data. Despite these precautions, no online platform can guarantee absolute security, and we encourage all members to use a strong, unique password for their bouncingball88 account and to avoid accessing their account over unsecured public Wi-Fi networks. If you ever suspect that your account has been accessed without your authorisation, please follow the steps in our FAQ section immediately to secure your account. We retain your personal information only for as long as necessary to fulfil the purposes described in this policy and to comply with our legal obligations.

5. Your Rights Over Your Personal Information

As a member of bouncingball88, you have the right to request access to the personal information we hold about you and to ask us to correct any information that is inaccurate or incomplete. You may also request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to your account records. If you have consented to receiving promotional communications, you may withdraw that consent at any time and we will cease sending promotional messages to your registered contact details. To exercise any of these rights, please contact our support team using the contact information available in the FAQ section. We will aim to respond to all privacy-related requests within a reasonable timeframe and in accordance with applicable Philippine data privacy regulations.

6. Changes to This Privacy Policy

bouncingball88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will notify members through a notice displayed on the platform or through your registered contact details before the changes take effect. We recommend reviewing this page periodically so you remain informed about how your personal information is being handled. Continued use of the platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you have questions about how a specific change affects you, our FAQ section is a good starting point, and our support team is available to assist with more detailed queries.